iFinance

BBVA Compass Bank has begun testing video work stations in six of their branches. These work stations allow for mortgage applicants and investment services to be done via a video screen, without being in front of a physical banker. Such innovation could eliminate staffing issues/needs within their retail sector.
There’s been a lot of commentary on [...]

Wells Fargo has released its CEO MobileSM iPhone application, allowing corporate and business customers to get free alerts of pending transactions, as well as being able to connect them to their online commercial banking portal.
The CEO Mobile application allows access to Well’s Commercial Electronic Office (CEO) portal services, in which users can monitor balances, approve [...]

Found on The Financial Brand, Bank of America is making a huge bet on Twitter.
What this indicates is that financial brands need to start investing more time and effort into the social space. No longer can a brand afford to simple monitor conversation. It’s time that brands begin to show tangible results in addressing customer [...]

At the PayPal Innovate conference in San Francisco, PayPal announced that it currently supports 24 currencies. As online commerce, and the online space itself, continues to grab more market share of how people do business, payment processing remains a highly contested market for financial institutions and financial service companies.
PayPal operates in over 190 markets, 17 [...]

There’s an ongoing conversation going on in the banking industry around the debate of whether a physical branch is relevant. With the trend of going online and conducting commerce via the internet and your mobile device, some institutions are putting less focus on the traditional brick and mortar location, and instead, focusing on improving their [...]