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	<title>iFinance &#187; First National Bank of Omaha</title>
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		<title>FNBO Direct &#8211; Making savings directly about you</title>
		<link>http://kaseyskala.com/finance/fnbo-direct-making-savings-directly-about-you/</link>
		<comments>http://kaseyskala.com/finance/fnbo-direct-making-savings-directly-about-you/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 10:00:33 +0000</pubDate>
		<dc:creator>Kasey</dc:creator>
				<category><![CDATA[online banking]]></category>
		<category><![CDATA[First National Bank of Omaha]]></category>
		<category><![CDATA[FNBO]]></category>
		<category><![CDATA[FNBO Direct]]></category>

		<guid isPermaLink="false">http://kaseyskala.com/finance/?p=120</guid>
		<description><![CDATA[There&#8217;s an ongoing conversation going on in the banking industry around the debate of whether a physical branch is relevant. With the trend of going online and conducting commerce via the internet and your mobile device, some institutions are putting less focus on the traditional brick and mortar location, and instead, focusing on improving their [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-129" title="Pay Yourself First Challenge" src="http://kaseyskala.com/finance/wp-content/uploads/2009/11/Pay-Yourself-First-Challenge.jpg" alt="Pay Yourself First Challenge" width="290" height="50" />There&#8217;s an ongoing conversation going on in the banking industry around the debate of whether a physical branch is relevant. With the trend of going online and conducting commerce via the internet and your mobile device, some institutions are putting less focus on the traditional brick and mortar location, and instead, focusing on improving their online and mobile channels.</p>
<p>While it&#8217;s clear that physical retail locations aren&#8217;t going to disappear tomorrow, there is definitely a shift in the way people conduct their banking. One company that&#8217;s taken this &#8220;banking 2.0&#8243; philosophy is First National Bank of Omaha, with their Internet banking division <a href="https://www.fnbodirect.com/01d/html/en/" target="_blank">FNBO Direct</a>.<span id="more-120"></span></p>
<p>Created in 2006, FNBO Direct has found great success in the direct bank space. Originally created of as a tool to expand FNBO&#8217;s footprint outside of Nebraska, and as a platform to help balance sheet management, FBNO Direct has quickly become a powerhouse in the direct banking space &#8211; <a href="http://https://www.fnbodirect.com/01d/html/en/site/assets/documents/aboutus/Kiplingers_Press_Release_DH_TS_KL_Compliance_RJ.pdf" target="_blank">Kiplinger&#8217;s Best in Online Savings</a>.</p>
<p>&#8220;When creating FNBO Direct, we didn&#8217;t have a lot of brand awareness, but there was already a segment out there,&#8221; said Dan Harley, vice president of marketing. &#8220;Fortunately, there were the ING&#8217;s out there that already addressed the safety issue of direct banking. So we didn&#8217;t have to address that issue, and instead, we could focus on our brand and what differentiates us from other online savings institutions.&#8221;</p>
<p>One of the key components for FNBO Direct is its &#8220;<a href="http://www.pyfchallenge.com/" target="_blank">Pay Yourself First</a>&#8221; campaign. Started in 2007, the premise behind PYF is to help individuals save money by paying themselves before they pay their bills. Unlike traditional savings where brands focus on putting money aside after you&#8217;re done paying your bills, PYF&#8217;s goal is to reward yourself, then take care of your obligations.</p>
<p>&#8220;The goal of PYF is really to funnel what you&#8217;re saving first, and then spending later,&#8221; said Harley. &#8220;Social media has played a large role in our campaign. We&#8217;ve seen great success from our <a href="http://www.youtube.com/pyfchallenge" target="_blank">YouTube</a> channel, as well as a number of other social platforms.&#8221;</p>
<p>While there may be little integration between FNBO Direct and the traditional branches, Harley does stress the importance of traditional PR and ensuring a consistent PR strategy across all channels.</p>
<p>&#8220;If we&#8217;re going to test, we want to test it across all channels,&#8221; said Harley. &#8220;Whether it&#8217;s paid search, online search or traditional medium, we want to make sure we&#8217;re being consistent and transparent.&#8221;</p>
<p>Moving forward, FNBO Direct seems to be perfectly positioned to continue its success in the online savings space. The key to that success remains continue to monitor conversations and feed off the community and their views.</p>
<p>&#8220;We&#8217;d be foolish not to embrace and work on developing a strong presence in the online space,&#8221; said Harley. &#8220;We&#8217;re like any other institution in the fact that community is dictating where and when they access their finances. We feel we&#8217;re in a great position and we&#8217;ll continue to highlight our strengths and stability.&#8221;</p>
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